{"id":217,"date":"2021-08-16T16:11:13","date_gmt":"2021-08-16T20:11:13","guid":{"rendered":"https:\/\/www.boulangeriehumanite.ca\/faq\/"},"modified":"2023-06-27T16:22:53","modified_gmt":"2023-06-27T20:22:53","slug":"faq","status":"publish","type":"page","link":"https:\/\/francois-hubert.ca\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_section full_width=”stretch_row” css=”.vc_custom_1648158666111{padding-bottom: 200px !important;background-color: #f3ebe8 !important;}”][vc_row][vc_column][vc_column_text css=”.vc_custom_1629747524251{padding-top: 40px !important;padding-bottom: 20px !important;}”]<\/p>\n

Food service & retail<\/h2>\n

[\/vc_column_text][vc_tta_accordion style=”modern” shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”0″ no_fill=”true” collapsible_all=”true” el_class=”accordion-transparent”][vc_tta_section title=”How can i get a catalog of all of your items?” tab_id=”how-can-i-get-a-catalog-of-all-of-your-items”][vc_column_text]If you would like to receive our catalog by email, send an email indicating your name and address to info@lespatesdelile.com<\/a> or call us 418-871-7711.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”I am a food service customer and want to order some products. How should I proceed ?” tab_id=”i-am-a-food-service-customer-and-want-to-order-some-products-do-you-sell-cases-on-your-website”][vc_column_text]We would be pleased to send samples of what you\u2019re looking for. Please contact us at info@lespatesdelile.com<\/a>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Who can I contact to obtain Chef Francois Hubert internationally?” tab_id=”who-can-i-contact-about-getting-chef-francois-hubert-internationally”][vc_column_text]All inquiries regarding international food service sales abroad can be sent to info@lespatesdelile.com<\/a>.<\/span>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1629145572441{margin-top: 65px !important;}”][vc_column][vc_column_text css=”.vc_custom_1629747796447{padding-bottom: 20px !important;}”]<\/p>\n

Private label<\/h2>\n

[\/vc_column_text][vc_tta_accordion style=”modern” shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”0″ no_fill=”true” collapsible_all=”true” el_class=”accordion-transparent”][vc_tta_section title=”Can your products be under my company name?” tab_id=”can-your-products-be-under-my-company-name”][vc_column_text]Absolutely. We offer different options to personalize your product to promote your brand. To see some of our latest creations, please contact info@lespatesdelile.com<\/a><\/span>.<\/span>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1648158672477{margin-top: 65px !important;}”][vc_column][vc_column_text css=”.vc_custom_1663171357698{padding-bottom: 20px !important;}”]<\/p>\n

Delivery & orders<\/h2>\n

[\/vc_column_text][vc_tta_accordion style=”modern” shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”0″ no_fill=”true” collapsible_all=”true” el_class=”accordion-transparent”][vc_tta_section title=”Where do you deliver?” tab_id=”where-do-you-deliver”][vc_column_text]We are located in the city of Quebec, Canada, and offer delivery to Canada and the United States.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How do i place an order?” tab_id=”how-do-i-place-an-order”][vc_column_text]Most orders can easily be placed by fax or email. If this is your first order, you\u2019ll need to contact our Sales Department at info@lespatesdelile.com<\/a><\/span>.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”When should I place my order?” tab_id=”how-far-in-advance-should-i-place-my-order”][vc_column_text]Please place your orders 15-20 business days in advance.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What is the minimum order required?” tab_id=”what-is-the-minimum-order-required”][vc_column_text]We require a minimum of twelve pallets for our products, mixed or not. Related inquiries can be directed to info@lespatesdelile.com<\/a>.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What are my delivery options?” tab_id=”what-are-my-delivery-options”][vc_column_text]We currently offer two delivery options: pick-up at one of our locations or shipping.<\/span><\/p>\n

Pick up:<\/span><\/p>\n